At Banner Home Care, our team is here to provide safe, quality care and support in your home. We understand that receiving home health care might feel overwhelming, but we are here to guide you with compassion and expertise.
1. Obtain a referral: A physician must make a referral to home health services. We consult with your health care provider throughout your course of treatment. If you are in the hospital, the referral to home health is usually made by your hospitalist.
2. Visit your primary care physician (PCP): Ensure you have a primary care physician who will oversee your care at home.
Home health agencies require a doctor to oversee care in your home, so you will need to see your primary care physician as soon as possible, if you have not already done so.
Most physicians will want to see you in person before they authorize services. Even if you are being discharged from a Banner hospital, if you have not seen your PCP in the last year, you will most likely be asked to come in for a visit.
If you need help finding a primary care physician, check out our physician directory to find a health care provider near you.
3. We will be notified as part of your hospital discharge process by the hospital team and will reach out to you, most likely the day after you arrive home.
4. After receiving a home care referral from the hospital, we'll check your insurance and let you know about any costs you may need to cover.
5. When we call you to set up your first visit, we will confirm all your pertinent information, including insurance, address and PCP. Following this call, you will usually be seen by one of our care providers within two days. The team will let you know what date you can expect us.
You will begin your home care journey with an assessment visit performed by a nurse or therapist in your home. The nurse or therapist will ask questions about your current health and review your health history, medications, life at home and goals with you. Our objective is to keep you safe at home.
After your initial assessment visit, the nurse or therapist will talk with your doctor to develop a comprehensive care plan, which will include details of how long you will use the service and how often you will be seen.
We ask that you treat our visits just like a doctor’s appointment. We will confirm them with you and ask that you keep your scheduled appointments to help you get well. This allows us to provide you with the care you need to keep you safe at home and out of the hospital. You can expect:
Our mission is to partner with you in your healing journey, providing comprehensive and compassionate care in the comfort of your home with the highest quality care.
Our experienced team is here to provide support and expertise, ensuring your safety and well-being at home.
You can count on us as your trusted partner in your journey to healing and health.