Banner Health
Making healthcare easier

By The Numbers

Banner Poison and Drug Information Center, located in Phoenix, Arizona, provides vital information to the local community.  The center provides free, 24-hour-a-day emergency telephone service for both residents and medical professionals of Maricopa County.  

In 2015, the Poison Center handled almost 70,000 incoming calls and made more than 100,000 follow-up calls.

It is estimated that the Poison Center saved the community more than $35 million in emergency treatment costs, as more than 75 percent of those who called the Center were able to have their poisonings taken care of without a trip to the Emergency room.

Our Education and Outreach department participated in more than 100 health fairs and presentations to the public/health care community in 2015, with over 130,000 poison prevention materials distributed.

Top 5 exposure calls received by the Banner Poison and Drug Information Center:

  • Bites and stings (Scorpion sting #1 call in this category)
  • Analgesics (Pain medicines)
  • Sedatives/Hypnotics/Antipsychotics
  • Household cleaners
  • Personal care products/cosmetics

Top 5 exposure calls received about children 5 years of age and younger:

  • Cosmetics/Personal care items
  • Analgesics (Pain medicines)
  • Household cleaners
  • Bites and stings
  • Foreign objects/bodies