Banner – University Family Care/ACC (B – UFC/ACC) is committed to preventing Fraud, Waste, and Abuse (FWA). If you suspect a B – UFC/ACC provider or member of fraud, waste, or abuse - please contact B – UFC/CC.
Fraud is purposely giving wrong or misleading information in order to get a benefit or some type of service. Waste is overusing services or misusing resources or practices. Abuse is provider practices or member practices that result in an unnecessary cost to the AHCCCS program. Unfortunately, Fraud, Waste, and Abuse are not as uncommon as you would think.
Please see some of the most common examples.
Member Fraud, Waste, and Abuse include, but are not limited to:
Provider Fraud, Waste, and Abuse include, but are not limited to:
NOT REPORTING HOUSEHOLD CHANGES TO AHCCCS COULD BE CONSIDERED FRAUD.
If you need to report a change of where you live, mailing address, your income, number of household members, or change of job, contact the place where you applied for AHCCCS, see list below or call B – UFC/ACC Customer Care Center.
A person who is suspected of fraud and/or abuse of the AHCCCS system will be reported to AHCCCS. Penalties for people involved in fraud and/or abuse may be both civil and criminal.
Anyone can report fraud - there are no restrictions. Fraud, Waste, and Abuse hurts everyone. If you suspect a possible case, please report it right away. If you suspect a B – UFC/ACC provider or member of fraud, waste or abuse, please contact B – UFC/ACC at any of the following:
You can also report directly to AHCCCS, Office of the Inspector General at: