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COVID-19 Patient Resources

Will I have to pay for COVID-19 testing and services?

It is important to not delay testing or treatment for COVID-19 if you have concerning symptoms. You may be wondering what these services cost or how they will be paid for. Here are some common questions and answers related to cost and billing.

Learn more about common questions and answers related to cost and billing

Are hospitals restricting visitors?

Banner is currently exercising visitor restrictions. These restrictions can be found here.

View our Visitor Restrictions

During the COVID-19 pandemic, Banner has also limited access to its hospitals. Main entrances and emergency room entrances will remain open at all locations, but other secondary entrances may be restricted at this time. 

What is the Arizona Crisis Standards of Care Plan and how will this change health care delivery in Arizona?

Our top priority is the safety of our patients and team members. 

The Arizona Department of Health Services activated the Arizona Crisis Standards of Care Plan in 2020. This plan gives Banner and all health systems within the state the ability to provide care in a different way due to the COVID-19 pandemic, and gives us the flexibility we need to care for you.

All patients, regardless of resource availability, will be treated with respect, care and compassion. We will continue to save as many lives as possible.

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Patient Account

Access your health information anytime, anywhere. Your Patient Account allows you manage your care from any device so you can: view lab results, request medical records, book appointments, message a doctor’s office and access important documents. 

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