Visitor Restrictions

Visitor restrictions to prevent spread of COVID-19

Last Updated: June 1 at 4:58 p.m. PT

To create a safe and secure environment for our patients and our health care workers during the COVID-19 outbreak, visitation will be limited at Banner Health locations. We understand this will be challenging, but we’re committed to take the necessary steps to protect you, your family, our health care workers and the community.

We continue to encourage virtual visits as the primary way to connect with your hospitalized loved ones, but for those who desire in-person visitation, the following requirements will apply.

Thank you for your understanding and cooperation.

Phoenix-metro, Casa Grande, Ariz. and Tucson, Ariz.

Visitors are not allowed in Banner Health facilities at this time.

There are three exceptions to the visitor restriction at hospitals:

  • Pediatric patients (under the age of 18) may have one adult visitor per day.
  • Laboring mothers may have one support person with them.
  • Under certain conditions, patients at end-of-life may have one adult visitor for one hour.

There are two exceptions to the visitor restriction at all other locations:

  • Pediatric patients (under the age of 18) may have one adult visitor with them.
  • Individuals with physical or cognitive limitations or disabilities who require support may have one adult visitor with them.

Visitors must wear a mask upon entry into any Banner facility where health care services are provided.

Visitors are subject to a health screening at all locations to ensure they are not exhibiting symptoms of respiratory illness. In addition, we ask that visitors remain inside patients’ rooms throughout the duration of their visits. They are not permitted to enter and leave the hospital multiple times throughout the same 24-hour period.

Fort Collins, Colo., Greeley, Colo. and Loveland, Colo.

One adult visitor per patient per day will be permitted at Banner hospitals.

There are two exceptions to the visitor restriction at hospitals:

  • Doulas may be present with laboring mothers in addition to the mother’s support person. Doulas will be required to bring their own personal protective equipment (PPE) and leave the hospital following the birth.
  • Visitors will not be permitted if the patient has a diagnosis that requires precautions and the use of PPE.

Visiting hours will be from 8 a.m. to 6 p.m. daily. Visitors must bring their own masks and wear them continuously while inside hospitals.

Visitors are subject to a health screening to ensure they are not exhibiting symptoms of respiratory illness. In addition, we ask that visitors remain inside patients’ rooms throughout the duration of their visits. Visits may be 90 minutes or less, and visitors are not permitted to enter and leave the hospital multiple times during their visits. Visits with laboring moms, pediatric patients, those with disabilities who require in-person assistance and emergency room patients will not be limited to 90 minutes.

No visitors will be permitted in other Banner care settings such as clinics, imaging centers, urgent cares, etc. There are two exceptions to this restriction at other locations:

  • Pediatric patients (under the age of 18) may have one adult visitor with them.
  • Individuals with physical or cognitive limitations or disabilities who require support may have one adult visitor with them.

Approved visitors in these locations will also be required to bring their own masks and wear them during their visits. In addition, they will be subject to a health screening prior to entering the building.

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