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What to Expect During a Banner Urgent Care Visit

Banner Urgent Care can help you get the treatment you need for minor medical conditions and injuries. Like a walk-in clinic. you don't need an appointment but saving your time slot online is recommended. Urgent care is a convenient option when your primary care doctor's office is closed or you need care faster than a scheduled appointment allows. Our goal is to keep you out of the emergency room whenever possible.

Here's what to expect during your visit to a Banner Urgent Care location:

Before your visit:

  • Plan ahead: Familiarize yourself with the urgent care visit process. This will help you feel prepared and ensure a smooth experience.
  • Gather information: Prepare details about your medical history including any current medications (over-the-counter and prescription), allergies and past medical conditions.
  • What to bring: Make sure to bring your insurance card, a photo ID, payment options and a list of any current medications you're taking. Knowing your emergency contact information is also helpful.
  • Urgent care wait times: We strive to see patients quickly, but wait times can vary depending on the day and time of your visit. Check our website for estimated urgent care wait times or consider using our online check-in option to potentially shorten your wait.

At your visit:

  • Arrival: Upon arrival, provide your name and reason for visiting to the front desk staff. If you haven't already, be prepared to fill out some paperwork regarding your medical history and current symptoms. You will also be asked to pay for your visit at this time. Our urgent care clinics accept most insurance plans.
  • Triage: A nurse or medical assistant may take your vitals and ask further questions about your condition.
  • Exam: A health care provider will examine you, discuss your medical history and develop a treatment plan.
  • Treatment and medication: Depending on your condition, you may receive treatment at the urgent care center, prescription medication or recommendations for over-the-counter medications.
  • Aftercare instructions: The doctor will provide clear aftercare instructions, including any follow-up appointments you may need with your primary care physician.

Additional information:

  • First come, first served: Please note that Banner Urgent Care operates on a first come, first served basis. However, patients with more critical conditions may be seen sooner.
  • Video visits: In some cases, a video visit with a health care provider may be an option for non-emergency concerns.
  • Non-life-threatening conditions: Urgent care centers are best suited for treating minor illnesses and injuries that are not life-threatening. If you are experiencing a medical emergency, call 911 or proceed to the nearest emergency room.

Banner Urgent Care is here to provide comprehensive care for any non-life-threatening conditions. By being prepared and understanding the process, you can ensure a smooth and efficient visit. If you have any other questions before or after your visit, please call your urgent care location or primary provider.  

Find your nearest Urgent Care location