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What to Expect During an Urgent Care Visit

Banner Urgent Care can help get you back on your feet. When you have minor concerns or conditions that need treatment, our urgent care can help in non-life-threatening times. Our goal is to keep you out of the emergency room whenever possible.

If you’re looking for more information about what to expect during a telehealth visit, learn more here.

Find out more about what to expect during your visit to one of our clinic locations below.

What to Expect at an Urgent Care Visit

When going to a Banner Urgent Care, it’s important to know that you do not need a reservation. While online check-in is available and recommended where possible, it is not required.

When planning an urgent care visit, make sure you have:

  • Proper ID like a driver’s license
  • Insurance information
  • Payment options

When you first arrive at your urgent care location, make sure you give your name and information to the front desk. This will ensure your place in line to see a provider.

After giving the front desk your name, you’ll be asked to fill out some basic information and pay for your reservation, if necessary, before being seen by a provider. We ask that you wait in our waiting room until your provider is ready to see you. Once your name is called, a clinical team member will take you to an exam room and discuss the reason for your visit.

Is Urgent Care First Come First Serve?

Please note, Banner Urgent Care is a first come, first serve urgent care, but some patients who have emergency conditions may be prioritized.

What to Expect After an Urgent Care Visit

After your visit with your provider, we will ensure you understand any aftercare or medications prescribed during your visit. Depending on your visit to Banner Urgent Care, one of our staff members may follow up via phone to ask about your recovery process. You may need to schedule a follow-up visit.

Urgent Care FAQs

Q: Do I need to make a reservation or just walk in?

A: You can either walk in or make a reservation via our online check-in. We recommend making a reservation whenever possible to ensure the shortest wait time possible.

Q: Do you offer flu shots?

A: Yes, we offer flu shots. Learn more about vaccines offered at urgent care.

Q: Do you accept my insurance?

A: Our urgent care clinics accept most insurance plans.

If you have any other questions before or after your visit, please call your urgent care location or primary provider. Banner Urgent Care is here to provide comprehensive care for any non-life-threatening conditions.