B – UFC/ACC is dedicated to improving care and services for all members. We do this through quality improvement activities in all care settings. Our key goals include:
- Safety: Responding quickly to incidents, helping members stay healthy, and supporting recovery.
- High-Quality Care: Providing care that respects different cultures and languages, especially for those with complex health needs. Everyone should have access to good care.
- Care Coordination: Ensuring seamless collaboration among healthcare providers.
- Regulatory Compliance: Following all state and federal healthcare regulations.
- Better Health Outcomes: Using data to improve both physical and mental health outcomes.
B – UFC/ACC uses proven methods to improve quality and meet the needs of diverse populations. Our key objectives include:
- Evaluating healthcare services using established performance measures.
- Ensuring care is respectful of different cultures and languages.
- Using a structured approach to make improvements.
- Helping members with complex health needs by creating special programs.
- Using research-based strategies to improve healthcare experiences.
- Tracking performance and meeting required standards.
- Supporting overall well-being through better healthcare coordination.
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