Scope

The Quality Improvement Program covers all parts of healthcare, including medical, behavioral health, dental, and vision care. B – UFC/ACC works with people from all backgrounds and offers different services to meet their needs. This program focuses on many areas, such as: 

  • Preventive health
  • Emergency care
  • Short-Term and long-term care
  • Managing health problems
  • Reducing health differences between groups
  • Behavioral health
  • Patient safety
  • Helping members get the care they need
  • Other support services

The Quality Improvement Program is governed by the following core principles: 

  • Comprehensive Healthcare Delivery
  • Coordinated & Continuous Care
  • Member-Centered Experience
  • Regulatory Excellence & Quality Standards 

This strategic approach is centered on continuous evaluation to ensure high-quality, accessible, and equal healthcare for all members.