Interventions

Back To Quality Improvement Program

Foodsmart 

B – UFC/ACC members can get free, personalized nutrition support. You can talk to a registered dietitian by phone or video to create a nutrition plan that fits your health needs, budget, and food preferences. 

Benefits:

  • Nutrition advice from a registered dietitian
  • Tips to save money on groceries and access affordable recipes
  • Help applying for SNAP benefits (if eligible)

Member Outcomes:

  • 34% of members with obesity lost 5% of their weight after one year
  • 49% improved their Nutriscore by at least 5%
  • 36% reported having better access to food
  • 79% improved their blood pressure by at least 5 mm Hg

Assurance Wireless Lifeline Program

Eligible B – UFC/ACC members can get mobile phone service at no cost, through the Assurance Wireless Lifeline program. This program helps low-income households stay connected to healthcare, family, and important services.

Clinical Care Evaluator (CPR) Transitional Care Program 

This program helps adults in Maricopa County who are in behavioral health hospitals. The goal is to help connect them to important services, so they get the support they need for recovery.

Focus Areas:

  • Quick access to counseling, medications, and other outpatient care
  • Help with social needs (housing, food, etc.)
  • Support after leaving the hospital

Member Outcomes:

  • Members are 5.8% more likely to attend a follow-up visit within 7 days of hospital discharge, and
  • 11% more likely to have a follow-up visit within 30 days

Rovicare 

Rovicare is a healthcare coordination tool that helps members transition smoothly between different types of care. This platform provides:

  • Automating tasks to improve efficiency
  • Tracking patient progress
  • Ensuring timely follow-ups
  • Providing real-time data and personalized care plans

Incentive Program

This program helps improve healthcare for groups that face challenges in accessing care. Additionally, it encourages members to get important health screenings and treatments. This program focuses on: 

  • High blood pressure management
  • Colorectal, cervical, and breast cancer screenings
  • Diabetes monitoring

Condition Management Program

This program helps members with substance use disorders who enter Behavioral Health Residential Facilities (BHRFs). This program provides:

  • Relapse prevention education
  • Peer support services
  • Outpatient behavioral health care
  • Medication-assisted treatment for opioid use

The goal is to reduce hospital readmissions and support long-term recovery.

La Frontera Program

This program helps women with family planning, prenatal, and postpartum care, especially those dealing with substance use and/or mental health issues.

Back to School Campaign 

This program ensures kids and teens get well-care visits, vaccines, and health screenings before the school year starts. It focuses on communities with lower well-care visit rates and helps address barriers with:

  • Transportation
  • Access to healthcare
  • Awareness of preventive care benefits

Tribal Outreach Program

This program helps American Indian communities get better healthcare access. A Tribal Care Coordinator provides members with:

  • Education and support
  • Help scheduling appointments
  • Guidance on preventive care (like breast cancer screenings and well-care visits)

The Big Pink Bus

A mobile mammography unit that provides free breast cancer screenings in communities with limited access to healthcare. It addresses barriers like:

  • Transportation issues
  • Cost concerns
  • Scheduling difficulties

The goal is to increase screening rates and early detection, ultimately improving health outcomes.

Text Message Campaigns 

Members receive text message reminders about wellness visits, dental exams, vaccines, and routine screenings. These messages:

  • Help members keep appointments
  • Provide educational resources
  • Encourage early detection of health issues