Surveys

We want you to be happy with our services and the care you receive from our providers. B – UFC sends out surveys to gather feedback about your healthcare experiences. We use this information to understand your needs and improve our services.

Member Satisfaction Survey Results

The Member Satisfaction Survey helps us learn about your experience with our services. It tells us what is working well and what needs improvement.

This survey looks at things like:

  • How easy it is to get care
  • How quickly providers respond
  • How well providers communicate
  • How effective the services are

Your feedback helps us make better decisions and improve care for all members. Your voice matters, and your participation helps us to continue enhancing the member experience!