Banner Health
Making healthcare easier

What to Expect During Inpatient Mental Health Services

Inpatient services offer patients a chance to get the help they need in an environment that is conducive to fast, effective treatment. While it's normal to feel stress as you prepare for an inpatient stay, Banner Health is here with the answers you need to make you feel confident about your decision to prioritize your health.

Preparation often helps reduce anxiety, and that preparation starts with knowing what to expect. At Banner Health, we want to make you or your teen’s experience with us as worry-free as possible. Our goal is to make sure you have all the information you're looking for about your hospital stay at a Banner Health treatment center.

Hospital Admission Process

The admission process involves 5 main steps:

  1. Registration — the patient and/or family member completes paperwork
  2. Physical assessment — a nurse or doctor examines the patient
  3. Orientation — a staff member takes the patient on a facility tour
  4. Authorization for treatment — the patient and/or adult family member reads and signs the authorization for treatment papers
  5. Release authorization — If 18 or older, the patient signs forms to release information to family members or friends (optional)

What to Expect as a Teen (ages 12-17) in Inpatient Services

We help adolescents and their families navigate these challenges by getting better at identifying, understanding and learning skills to deal with intense emotions, unhelpful and distressing thoughts, and destructive behaviors. It’s important to prepare your teen for their hospital stay and help them through this process.

The Banner Behavioral Health Hospital Behavioral Health Inpatient Treatment Center for teens ages 12 through 17 is a structured living environment. The trained staff offers support and continual supervision. On average, teens stay with us 3 to 7 days. Your teen’s doctor is directly involved with his or her care during that time and provides any prescribed medications.

What Services Can My Teen Get?

Banner Health is here to help and treat behavioral problems at home and school including impulsivity, anger, risky behavior, emotional difficulties and more. We provide a variety of services and learning experiences, such as:

  • Family services
  • Group therapy
  • Skill building groups
  • Additional therapy services as needed

What Rules Are in Place for My Teen?

For your child’s health and safety, your child will be expected to:

  • Maintain proper hygiene
  • Complete all tasks, academic work and assigned chores
  • Take medications as prescribed
  • Make only one brief phone call each evening

If you are looking for more information around visiting your child during their stay, learn more about visitor information here.

What Can My Teen Bring to the Hospital?

Storage space is small, so we ask you to limit the personal items your teen brings. We lock the following items in the storage area during your teen’s stay:

  • Backpacks
  • Purses
  • Luggage
  • Tote bags

We also ask parents and/or guardians to take certain items home, including:

  • Jewelry
  • Cash or credit cards
  • Important identification documents – Social Security card, driver’s license, etc.
  • Cell phones, computers, laptops

We don’t allow the following items:

  • Jewelry (including body piercings of any kind)
  • Immodest and/or suggestive clothing and accessories that depict death, violence, drugs, alcohol, weapons, sex, gangs, etc.
  • Ball caps, bandannas and scarves
  • Cash

For the safety of all patients, staff members at the nurse’s station check items brought in for patients during visits.

What to Expect as an Adult in Inpatient Services

Banner Health staff members treat adult patients in our brand new, state of the art, private room tower. The inpatient program provides a structured living environment and continual supervision. We encourage patients to include family members or significant others (age 18 or over) in our family program. Physicians are directly involved with patient care and provide any prescribed medications.

What Rules Are in Place if I’m an Inpatient?

For your health and safety, we ask you to obey a few rules, which include:

  • Maintain proper hygiene
  • Complete all responsibilities
  • Take medications as directed
  • Place or receive brief phone calls between 7 a.m.-10 p.m. except during treatment

We encourage visitors and family members to join family therapy sessions when possible. Learn more about visitor information here.

What Can I Bring?

The average length of stay is 3 to 7 days. Don’t bring more than you would pack for a short, informal vacation. The following items will be locked in the storage area during your stay:

  • Backpacks
  • Purses
  • Luggage
  • Tote bags

We ask you to leave large sums of money, credit cards, jewelry, cell phones, laptops and tablets at home. You may keep up to $10 at the nursing station for snacks.

What Happens After Hospitalization

After hospitalization, you and your doctor can determine next steps such as outpatient programs and therapy programs to continue your progress. Learn more about the treatment programs offered through Banner Health.

Banner Health is committed to seeing patients through all levels of care and providing continued support. We’re here to help you and your loved ones during this journey.