Home Delivery

Banner Family Pharmacy – Home Delivery service is the perfect solution to get your medication when you need it without leaving the house. Our home delivery service communicates directly with your provider and saves you money. We’re delivering the convenience and expertise of Banner Family Pharmacy right to your door.

Banner Family Pharmacy – Home Delivery is currently available for Banner employees and their dependents.

If you have questions about the home delivery program, please call (602) 747-6441.

Learn more by watching our Banner Family Pharmacy: Home Delivery video below:

Benefits of Home Delivery

Getting your medication delivered to your home ensures you have it when you need it. Banner Family Pharmacy – Home Delivery can save you money by getting you the lowest prices on maintenance medication and additional discounts.

The benefits of pharmacy delivery at home include:

• Quick pharmacy delivery, usually within 5 days of ordering
• Payment stored for future purchases
• Free shipping
• Generic equivalents available for certain medications

Our home medication delivery services can save you money:

• Banner Choice Plus and Select Medical plan members receive the lowest prices on maintenance and medication through any location.
• A discount on half of one month’s copay is added if you use the service for your 90-day supply.
• Banner Health Savings medical plan members receive a 5% discount off the total price of their home delivery order.

There are several easy ways to pay for at home pharmacy delivery. You can choose between a credit card, debit card, health savings or flexible spending account. We store your preferred method of payment in a secure system for future refills.

Which Prescriptions Can I Fill?

Banner Family Pharmacy – Home Delivery is designed for your convenience. We can even fill 90-day prescriptions for some maintenance medications.

Please note, short-term prescriptions such as antibiotics should be filled at your retail pharmacy of choice. Some medications cannot be mailed or may have specific delivery restrictions.

How to Enroll for Home Delivery

Enrolling in Banner Family Pharmacy – Home Delivery is easy! We have three convenient options to enroll in the program:

Online Enrollment

• Step 1: Send us your information by completing this enrollment form
• Step 2: Set up your payment. Once your online enrollment form is received, a member of our team will reach out to you by phone to review payment options and collect your payment information.
• Step 3: Transfer your prescriptions by contacting your doctor to request your prescription be sent to our pharmacy.

Mail-In Enrollment

• Step 1: Complete your paper enrollment form and return it using the self-addressed envelope provided.
• Step 2: Set up your payment by filling out the payment section of the enrollment form.
• Step 3: Transfer your prescription to us by contacting your doctor and requesting your prescription be sent to our pharmacy.

Phone-In Enrollment

• Step 1: Call (844) 747-6441 and a member of our team will talk you through the enrollment process.
• Step 2: Set up your payment with us through the phone. We can talk you through payment options, answer any questions you may have and collect your payment information over the phone.
• Step 3: Transfer your prescription over to us by contacting your doctor to request your prescription be sent to our pharmacy.

For all of these enrollment options, your doctor can:

• E-prescribe the prescriptions to Banner Family Pharmacy.
• Fax the prescriptions to (602) 747-2170.
• Call the prescriptions in at (844) 747-6441.

What If My Medications Require Special Handling?

If your prescription needs to be refrigerated, Banner Family Pharmacy – Home Delivery provides special care for proper handling. We make sure temperature sensitive medications are accompanied by a cold gel pack and then shipped overnight or via next-day delivery. We will wrap your medication in bubble wrap and pack it in an insulated bag.

Can I Receive the Generic Brand?

Yes, we will automatically fill your prescription with the generic equivalent if it is available, unless your doctor recommends the brand name medication. Your copay for generic medications is generally less than your copay for brand name medications.

Banner Family Pharmacy is here to support you and your community with the medications you need. Call us at (602) 747-6441 with any questions regarding our Banner Family Pharmacy – Home Delivery services.