Banner Specialty Pharmacy

Specialty pharmacy care to support your treatment 

Some medications require special handling, close monitoring and expert support. Banner Pharmacy Services – Specialty Care partners with you and your provider to help you stay on track with your long-term treatment plan and feel confident managing your condition. 

Our team works closely with your pharmacist and care team to support both your medication needs and your overall well-being. 

What are specialty pharmacy services 

Specialty medications often treat chronic, complex or rare conditions and may require: 

• Special storage or handling 
• Ongoing monitoring 
• Support managing side effects 
• Help navigating insurance and pharmacy benefits 

Through Banner Specialty Care, you’ll receive: 

• Personalized support from a clinical pharmacist 
• Convenient delivery options 
• Refill reminders 
• Therapy management programs 
• Financial assistance when available 
• 24-hour access to your specialty pharmacy for questions or concerns 
• Insurance guidance to help you understand costs 
• Language assistance, including services for individuals who are deaf or hard of hearing 

If helpful, virtual support is also available. Learn more about our telehealth program. 

Most specialty medications are supplied in 30-day increments, but extended supplies may be available when appropriate. 

How your specialty clinical pharmacist can help 

Your specialty pharmacist can: 

• Explain your medications and how to take them 
• Help prevent and manage side effects 
• Work with your doctor to renew prescriptions and support your care plan 
• Answer questions about your condition or treatment 

You’ll also have access to a Pharmacy Patient Advocate (PPA) at no cost. Your PPA helps with insurance authorizations, billing questions and identifying assistance programs that may lower your costs. Let your PPA know if your insurance changes. 

You may opt out of these support services at any time by telling your pharmacist or PPA. 

Conditions commonly treated with specialty medications 

Banner Family Pharmacy supports patients with conditions such as: 

• Cancer 
• Multiple sclerosis 
• Crohn’s disease and ulcerative colitis 
• Rheumatoid arthritis 
• Infertility 
• Growth hormone deficiency 
• HIV 
• Transplants 
• Asthma 

Learn more about the additional conditions we help manage with specialty medication. 

Medication check-up 

If you take multiple prescriptions, a medication review can help prevent interactions and ensure you are getting the most from your treatment. Speak with your pharmacist or primary care provider about scheduling a check-up. 

Welcome to Banner Specialty Pharmacy 

We are proud to be part of your care team. Our welcome resources explain: 

• What to expect as a patient 
• Financial support programs 
• Contact information 
• Your rights and responsibilities 

Learn more about what you can expect from our team. 

Specialty pharmacy FAQ 

For quick answers to common questions, visit our Specialty Pharmacy FAQ page. 

Banner Family Pharmacy – Chandler provides pharmacy services to the following geographic areas: Arizona, Colorado, Nebraska, Nevada, New Mexico, Utah and Wyoming. 

To get started with our specialty pharmacy services or for any questions or concerns regarding your specialty medications, please call us at 844-747-6442. Our knowledgeable staff will provide any additional information you may need. 

Our Banner Family Pharmacy – Chandler Specialty Pharmacy has received a URAC accreditation and an ACHC accreditation. 

For grievance/complaints, you may call the Accreditation Commission for Health Care at 855-937-2242.