Patients & Visitors

Emergency Department Chatbot

Do you want to stay digitally connected during your emergency department visit? Provide your cell phone number at check-in and you will automatically receive a welcome text message with a link to access our chatbot tool. Don't worry, you can opt-out via text if you change your mind and do not wish to receive communications and updates during your stay.

What’s a chatbot?
A chatbot is tool used to keep you connected, updated and informed throughout your emergency department visit. Examples of information included are:

  • Estimated time to see a doctor
  • Estimated time to receive lab or imaging results
  • Information on cafeteria hours
  • Information on how to connect with MyBanner

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